Nason, a South Carolina-based manufacturer of hydraulic and pneumatic cylinders, switches and transducers, employs new thinking which is derived from a total market-driven approach. Nason adapts to customer requirements rather than the customer adapting to available products. This new way of thinking has been the catalyst for their interactive product configurator and 3D CAD model downloads powered by CADENAS PARTsolutions. The new configurator will make it much easier for Nason customers to visualize the wide variety of configurations available for every product, while making it quick and painless to specify and integrate those products into their designs.
Formerly, Nason customers would call or email to request specific product models for their designs. This process was labor intensive for the Nason engineering team, and often customers didn’t understand how many variations of each product were available. After receiving requests for interactive configuration capabilities and 3D previews, Nason saw an opportunity to take their business to the next level.
The goal for the new configurator and 3D CAD Models is to make Nason the easiest option for customers, while differentiating themselves from their competitors. When customers configure and download a product, the Nason sales team will often follow up and provide a free product sample for the customer to evaluate, depending on the job and application. Also, unlike many other manufacturers, Nason has no minimum order.
“Nason has a reputation as the company who makes the crazy stuff, – the special or one-off products which other manufacturers just won’t make,” says Rob Zesch, President and COO of CADENAS PARTsolutions. “Now that reputation will be evident for engineers and designers who now have access to thousands of possible configurations. Combined with Nason’s customer service and no minimum order quantity for custom products, their customers will be ecstatic.”